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Administrator /Client Relations

Location: Newbury, Berkshire
Salary: £18,000- £21,000,
Job Type: Permanent
Job posted on: 13 January 2017

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Data Processing
• Precise processing of fertiliser recommendations using in-house, bespoke software
• Creation of variable rate GPS application files
• Use of MS Office packages to manipulate and format data
• Troubleshoot problems with GPS application files
• Processing of sales orders
• Maintain customer database and company CRM system

Administration
• Organise, prioritise and monitor incoming requests
• Identify and communicate requirements and issues to the Applications Team Leader

Communication
• Liaise with customers to collate information regarding cropping and applications
• Monitor and resolve customer and sales team queries in a timely manner via telephone and email
• Apply and display technical knowledge to support customers Position Requirements • Ability to communicate at every level
• Effective written and oral communication skills
• Possess a confident and professional telephone manner
• Excellent IT skills including Microsoft Word, Excel, Outlook and the Internet.
• Proven attention to detail
• Proven ability to solve problems
• Ability to work on own initiative, making decisions, managing own workload and time, whilst developing effective and supportive relationships with colleagues and customers.
• Strong customer focus
• A working knowledge of the use of fertilisers in arable farming with a practical knowledge of the use of RB209 would be desirable
• Ideally FACTS qualified although training can be provided
• Self motivated and tenacious
• Flexible approach to work and managing changing priorities


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