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Customer Relationship Advisor

Location: Aberdeenshire
Salary: Competitive salary and company car use.
Job Type: Permanent
Job posted on: 06 March 2017

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Position Description

Our Client provide expert advice, services and support to growers wishing to use Precision Farming techniques to improve the economic, agronomic and environmental performance of their farm business.
We currently have an opportunity to join the team in Aberdeenshire. Reporting to the Regional Manager, the successful candidate will liaise with customers, whilst providing support to the Logistics Team.


Responsibilities
• Field services for all product lines
• Regular liaison with customers
• Excellent customer service via phone and on farm
• Management & planning of bookings in accordance with Logistic Team and Regional Manager requests
• Basic ATV and hardware/software maintenance
• Compliance with companys health & safety guidelines
• Other sampling/survey requirements as requested

Position Requirements

• Strong customer focus
• Ability to communicate at every level
• Ability to deal confidently with a wide range of people in difficult circumstances
• Effective written and oral communication skills
• Possess a confident and professional telephone manner
• Proven attention to detail
• Proven ability to solve problems
• Ability to work on own initiative, making decisions, managing own workload and time, whilst developing effective and supportive relationships with colleagues and customers
• A natural interest in agriculture and farming
• Proven experience of providing excellent customer service


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