We are passionate about Recruitment. Give us a call on 01635 872 700

Latest Job Feed

Fleet Administrator
Sandy, Bedfordshire, DOE, Permanent
Projects & Support Executive
Newbury, Berkshire, £28,000 - £30,000, Permanent
Technical Administrator
Newbury, Berkshire, £18k - £20k, Permanent
Software Developer/Front end developer
Newbury, Berkshire, DOE, Permanent
Logistics Administrator
Newbury, Berkshire, DOE, 12mth Fixed Term Contract
Warehouse/Site Operative
Hermitage, DOE, Permanent X 3 Positions
Forklift Truck Driver / Warehouse Operative
Newbury, £8.50 per hour plus shift allowances, Fork Truck warehouse operative triple shift rotation 6/2 -2/10- 10/6
Crop Applications Advisor
Newbury, Berkshire, DOE, Permanent

Customer Service Advisor

Location: Newbury, Berkshire
Salary: DOE
Job Type: Permanent
Job posted on: 26 April 2016

Click here to apply for this position Click here to apply for this position

Our client provide expert advice, services and support to growers wishing to use Precision Farming techniques to improve the economic, agronomic and environmental performance of their farm business.


An opportunity has become available to join our Applications Team, helping our farmer customers determine the correct fertiliser rate across a field for optimum performance. The ideal candidate will possess a technical understanding of service requirements, as well as an ability to deliver excellent customer service and support.


An interest in agriculture and farming would be a distinct advantage, and full technical training can be provided for the right candidate.


Requirements
Data Processing
• Precise processing of fertiliser recommendations using in-house, bespoke software
• Creation of variable rate GPS application files
• Use of MS Office packages to manipulate and format data
• Troubleshoot problems with GPS application files
• Processing of sales orders
• Maintain customer database and company CRM system

Administration
• Organise, prioritise and monitor incoming requests
• Identify and communicate requirements and issues to the Applications Team Leader

Communication
• Liaise with customers to collate information regarding cropping and applications
• Monitor and resolve customer and sales team queries in a timely manner via telephone and email
• Apply and display technical knowledge to support customers

Position Requirements

• Ability to communicate at every level
• Effective written and oral communication skills
• Possess a confident and professional telephone manner
• Excellent IT skills including Microsoft Word, Excel, Outlook and the Internet.
• Proven attention to detail
• Proven ability to solve problems
• Ability to work on own initiative, making decisions, managing own workload and time, whilst developing effective and supportive relationships with colleagues and customers.
• Strong customer focus
• A working knowledge of the use of fertilisers in arable farming with a practical knowledge of the use of RB209 would be desirable
• Ideally FACTS qualified although training can be provided
• Self motivated and tenacious
• Flexible approach to work and managing changing priorities

 


Return to our Latest Jobs